TERMS & CONDITIONS

Last Updated: October 8, 2026

Welcome to FEINICKO.

These Terms & Conditions (“Terms”) govern your access to and use of www.feinicko.com, including the purchase of products offered through our website.

FEINICKO is an independent fashion brand owned and operated by FEINICKO CREATIVE TEAM, based in Ho Chi Minh City, Vietnam.

By accessing our website or placing an order, you agree to these Terms, subject to any mandatory rights provided by applicable law.

Please read these Terms carefully before making a purchase.

1. GENERAL INFORMATION

The website www.feinicko.com is operated under the FEINICKO brand by FEINICKO CREATIVE TEAM.

References to “FEINICKO,” “we,” “us,” or “our” refer to the operator of the website and the FEINICKO brand.

References to “customer,” “you,” or “your” refer to any person accessing the website or purchasing products.

These Terms apply to online purchases made through our website unless expressly agreed otherwise in writing.

2. ELIGIBILITY

By placing an order, you confirm that you are legally capable of entering into a purchase agreement under the laws applicable to you or have obtained any authorization required by law.

You agree to provide accurate, complete, and current information during checkout.

We reserve the right to reject orders involving suspected fraud, unauthorized transactions, or unlawful activity, subject to applicable law.

3. PRODUCT INFORMATION

We make reasonable efforts to provide accurate product descriptions, photographs, measurements, materials, and availability information.

However, minor differences may occur due to:

• Screen and display settings.
• Lighting and photography conditions.
• Fabric characteristics.
• Garment washing and dyeing processes.
• Handmade or hand-finished details.
• Normal production tolerances.

Some products feature specialized techniques such as raw denim treatments, distressing, surface coatings, embroidery, printing, and chemical washing.

Variations inherent to these techniques may be part of the intended design where appropriately described.

Such variations do not exclude customer rights relating to defective products, material inaccuracies, or goods that do not conform to their descriptions.

4. SIZING AND MEASUREMENTS

Size charts and product measurements are provided to help customers select appropriate sizes.

Measurements may be taken with garments laid flat, as indicated in the relevant size guide.

Reasonable manufacturing tolerances may occur and should be disclosed where relevant.

Customers are encouraged to review the size guide before ordering.

FEINICKO is not responsible for personal sizing preferences where the correct product and size have been supplied as described, except where applicable consumer law provides otherwise.

Our Returns Policy explains available exchange options.

5. PRICING AND CURRENCY

Product prices are displayed in the currency selected on the website or made available during checkout.

Currency conversions may be approximate, and the final amount charged may be affected by the payment provider’s exchange rate or bank fees.

Product prices, shipping charges, and applicable taxes collected by FEINICKO will be disclosed before order confirmation.

Import duties, customs taxes, and third-party clearance fees may apply to international orders.

These charges are included only where expressly stated as part of the selected shipping or checkout arrangement.

We reserve the right to update product prices at any time. Changes will not retroactively alter the agreed price of an accepted order, except as permitted by applicable law.

6. ORDER PLACEMENT AND ACCEPTANCE

Placing an order constitutes an offer to purchase the selected products.

After checkout, customers may receive an automated acknowledgment confirming that the order has been received.

An automated acknowledgment does not necessarily constitute final acceptance of an order.

An order is accepted when FEINICKO confirms acceptance, begins fulfillment, or dispatches the goods, whichever first clearly indicates acceptance, subject to applicable law.

If we cannot accept an order, we will notify the customer and refund any payment collected for the rejected order.

We may decline or cancel orders for legitimate reasons, including:

• Product unavailability.
• Suspected fraudulent or unauthorized payment.
• Material errors in product information or pricing.
• Delivery restrictions.
• Inability to fulfill the order lawfully.

Any cancellation will be handled fairly and in accordance with applicable consumer protection law.

7. PAYMENT

Customers must complete payment using one of the payment methods made available during checkout.

Payment transactions may be processed by authorized third-party providers.

Orders may be delayed or canceled if payment is declined, reversed, or cannot be verified.

FEINICKO may request reasonable verification where necessary to prevent fraud.

We do not guarantee acceptance of every payment method in every country.

8. PRODUCT AVAILABILITY

All products are subject to availability.

Inventory information may occasionally be inaccurate due to simultaneous orders, technical errors, or stock adjustments.

If an ordered item becomes unavailable, we will contact the customer to discuss an appropriate resolution, which may include a replacement option or refund.

We will not substitute a materially different product without the customer’s agreement.

9. PRE-ORDERS AND LIMITED RELEASES

Certain FEINICKO products may be offered as pre-orders, limited releases, or made-to-order production batches.

Estimated production, fulfillment, and dispatch periods will be communicated before purchase.

Pre-order timelines may be affected by manufacturing capacity, material availability, quality control, or logistics.

If a material delay occurs, we will make reasonable efforts to notify affected customers and provide updated information.

Pre-order processing time is separate from shipping transit time unless otherwise expressly stated.

Cancellation and withdrawal rights will be governed by our Returns Policy and applicable law.

A standard pre-order or limited-edition product is not automatically exempt from statutory consumer withdrawal rights.

10. SHIPPING AND DELIVERY

FEINICKO ships to supported international destinations using selected logistics and delivery partners.

Available shipping services, estimated transit times, and applicable shipping charges will be presented during checkout or otherwise communicated before purchase.

Estimated delivery times are not guaranteed unless expressly stated.

Delivery may be affected by customs processing, public holidays, carrier disruptions, weather conditions, or other circumstances outside our reasonable control.

We will take reasonable steps to fulfill orders within the agreed delivery period and comply with mandatory delivery deadlines and remedies under applicable law.

If an order cannot be delivered within the applicable deadline, customers may have rights to request delivery within an additional reasonable period, cancel the contract, or obtain a refund as provided by law.

11. CUSTOMS DUTIES AND IMPORT TAXES

International shipments may be subject to customs duties, import taxes, brokerage fees, and clearance charges.

Responsibility for these charges depends on the shipping service selected and the information disclosed before purchase.

Where a shipping option expressly includes import duties and taxes, the relevant included charges will be handled according to that arrangement.

Where duties and taxes are not included, the customer may be responsible for charges assessed by the destination country’s authorities.

Customers are responsible for providing information reasonably required for lawful customs clearance.

FEINICKO will prepare customs declarations using information consistent with applicable laws and customs requirements.

We do not guarantee that customs authorities will assess a particular amount of tax or duty.

12. DELIVERY INFORMATION AND FAILED DELIVERY

Customers must provide accurate and complete shipping details, including recipient name, delivery address, postal code, telephone number, and any information required for local delivery.

If an order is delayed or returned due to inaccurate information provided by the customer, additional delivery costs may apply where permitted by law.

If a shipment is refused or remains uncollected, we may contact the customer to arrange redelivery or another appropriate resolution.

Reasonable, documented costs attributable to the customer’s actions may be charged or deducted where lawful and properly disclosed.

These provisions do not limit mandatory rights concerning non-delivery, refunds, or defective goods.

13. RISK OF LOSS AND DELIVERY RESPONSIBILITY

Responsibility for loss or damage during shipment will be determined by applicable law and the agreed delivery arrangement.

Where mandatory consumer law provides that risk transfers only when the consumer or a designated third party takes physical possession of the goods, that rule will apply.

A carrier’s tracking status alone does not automatically resolve every dispute concerning delivery or risk.

Customers should contact support@feinicko.com promptly if an order appears lost, damaged, or incorrectly delivered.

We may investigate the circumstances with the relevant logistics provider.

14. RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, cancellations, and refunds are governed by our Returns, Exchanges & Refunds Policy:

https://feinicko.com/returns

Customers are encouraged to review that Policy before purchasing.

Nothing in these Terms excludes or limits statutory rights concerning withdrawal, defective goods, non-conforming products, or other mandatory consumer remedies.

15. PRODUCT CARE

Customers should follow the care instructions provided on the product label or relevant product page.

Some FEINICKO products use delicate treatments, coatings, printed surfaces, or handcrafted details that require specialized care.

Failure to follow clearly communicated and reasonable care instructions may affect product condition.

However, care instructions do not exclude rights relating to defects or non-conformity existing independently of improper care.

16. INTELLECTUAL PROPERTY

Unless otherwise indicated, the FEINICKO name, logos, original designs, graphics, product photographs, creative content, website materials, and other original brand assets are owned by or used under authorization of FEINICKO CREATIVE TEAM.

All applicable intellectual property rights are reserved.

No part of our website or original creative content may be reproduced, distributed, commercially exploited, or used to imply affiliation with FEINICKO without prior written authorization, except where permitted by law.

Customers may use website content for lawful personal, non-commercial purposes.

Purchasing a FEINICKO product does not transfer ownership of intellectual property rights associated with the product’s design or branding.

17. PROHIBITED USE

Users must not:

• Use the website for unlawful or fraudulent purposes.
• Attempt to gain unauthorized access to website systems.
• Introduce malware or malicious code.
• Interfere with website security or functionality.
• Misuse another person’s personal information.
• Misrepresent affiliation with FEINICKO.
• Reproduce protected website content in violation of applicable intellectual property laws.

We may take reasonable action against misuse, including restricting access where lawful.

18. THIRD-PARTY SERVICES

Our website may integrate services provided by independent third parties, including payment providers, logistics companies, and technical service providers.

These providers may have their own terms and privacy policies.

FEINICKO is not responsible for independent third-party conduct beyond the responsibilities imposed on us by applicable law.

Use of third-party services does not remove FEINICKO’s obligations to customers under mandatory consumer protection rules.

19. WEBSITE AVAILABILITY

We aim to keep our website accurate, accessible, and secure.

However, we do not guarantee uninterrupted operation or freedom from all technical errors.

We may temporarily suspend access for maintenance, security updates, or technical improvements.

We will take reasonable measures to correct errors that materially affect customer transactions.

20. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, FEINICKO will not be liable for indirect or consequential losses arising from website use where such liability may lawfully be excluded.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded, including liability for fraud, intentional misconduct, or other matters protected by mandatory law.

Nothing in these Terms limits a customer’s statutory rights regarding defective products, non-delivery, refunds, or contractual remedies.

Any limitation of liability will apply only to the extent permitted by the laws governing the relevant transaction.

21. FORCE MAJEURE

FEINICKO will not be responsible for delays or failures caused by events beyond our reasonable control to the extent permitted by applicable law.

Such events may include natural disasters, major transport disruptions, governmental restrictions, public emergencies, or significant interruptions affecting production and logistics.

We will make reasonable efforts to inform affected customers and minimize disruption.

If an event prevents fulfillment within a legally required or agreed period, customers retain any applicable cancellation, refund, or other mandatory rights.

22. PRIVACY AND PERSONAL INFORMATION

Personal information is processed in accordance with our Privacy Policy:

https://feinicko.com/privacy-policy

By placing an order, customers acknowledge that certain information is necessary to process payments, fulfill purchases, arrange delivery, and provide customer support.

Where required, separate consent will be requested for optional processing activities such as marketing.

23. GOVERNING LAW

These Terms are generally governed by the laws of Vietnam, subject to applicable rules concerning jurisdiction, conflict of laws, and mandatory consumer protection.

Where a consumer is entitled to mandatory protections under the laws of their country of habitual residence, nothing in these Terms deprives that consumer of those protections.

Any dispute will be handled in accordance with applicable laws and jurisdictional rules.

Nothing in this section requires a consumer to waive a mandatory right to bring proceedings before a competent court or authority.

24. DISPUTE RESOLUTION

If a problem arises with an order, customers are encouraged to contact FEINICKO first so that we can investigate and seek a fair resolution.

Please contact:

support@feinicko.com

We will make reasonable efforts to respond and resolve complaints promptly.

If a dispute cannot be resolved informally, either party may pursue available legal remedies before the appropriate court, authority, or dispute resolution body under applicable law.

25. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Any invalid provision will be interpreted or addressed in accordance with applicable legal requirements.

26. CHANGES TO THESE TERMS

FEINICKO may update these Terms to reflect changes in business operations, website functionality, or legal requirements.

The revised Terms will be published with an updated effective date.

Changes will not retroactively deprive customers of rights under orders already accepted or contracts already concluded.

Where required by law, additional notice or consent will be provided.

27. CONTACT INFORMATION

For questions regarding these Terms or purchases made through our website:

FEINICKO
Owned and operated by FEINICKO CREATIVE TEAM
Ho Chi Minh City, Vietnam
Email: support@feinicko.com
Website: www.feinicko.com

All rights reserved © 2026 FEINICKO.